On May 1, Xiao Chen and Xiao He each purchased a pet dog at the "Tata Pet House" Lijing Xiangshan store in Yuhua District, Changsha, for 1,400 yuan each. Unexpectedly, just after they bought it home, the dog showed symptoms such as dry cough, runny nose, and lethargy...
They questioned that they had bought a "week dog". While they were still arguing for an explanation, unexpectedly, the store owner actually lost the pet dog.
Checking for extremely high inflammation index
Questioning the purchase of a problematic dog
The person crying in the video is Xiao He. On May 1, she and Xiao Chen both bought a corgi pet dog at the "Tata Pet House" Lijing Xiangshan store in Changsha Yuhua. Unexpectedly, the pet dog suddenly became ill on the day they bought it back, which forced them to question that there was something wrong with the pet sold in the store itself.
After taking the pet dog home, he not only suffered from poor energy, dry cough, and runny nose, but also had blood in his stool the next day. So, Xiao Chen took the pet dog to the hospital for examination.
The negotiation failed to reach an agreement on refund
The two dogs were "lost" by the store
From the symptoms of the dogs and the store's handling, Xiao Chen and Xiao He became more suspicious that what they purchased was a "weekly dog", and they proposed a refund.
Because the dispute between the two parties has not yet been resolved, Xiao He and Xiao Chen left the dogs in the store. Unexpectedly, the two pet dogs disappeared.
The person in charge of the pet store stated that the two pet dogs became unwell after being sold, and judging from the symptoms, they were just "colds."
Due to dissatisfaction with the store's attitude, Xiao Chen and Xiao He posted their dog-buying experiences on social platforms. Many netizens also took the initiative to contact them, saying that they also bought problematic dogs in this store.
On-site verification by law enforcement officers
All pet dogs in the store have quarantine certificates
Subsequently, the reporter reported the matter to the law enforcement department, and law enforcement officers rushed to the scene for inspection. The person in charge of the store presented a stack of "Animal Quarantine Certificates", and law enforcement officers checked every pet in the store one by one.
During the enforcement process, law enforcement officers discovered that there were some mentally ill pet dogs placed together with other healthy pet dogs on the second floor. The store was ordered to make rectifications on the spot.
If the store fails to maintain its health,
will compensate for a new pet dog.
Law enforcement officials remind consumers that when purchasing a pet dog, they must choose a regular pet store, check the animal inspection and quarantine certificate, check whether the pet is clinically healthy, and sign a formal sales contract with the merchant to protect the legitimate rights and interests of consumers.
At present, after coordination, the store promises to help find the pet dog. After finding it, it will first provide physical conditioning. If the condition is not intact or there are symptoms such as canine distemper and parvovirus, a new pet dog will be compensated.